Signing out of iMessage on your Mac is a great trick to troubleshoot.
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Return to top How to Sign Out of iMessage on Your Mac If this doesn’t work, you could try signing out of Messages and signing back in. If they don’t, you can always try opening Preferences and clicking Sync Now on the iMessage tab. Your messages should now sync automatically.
Your changes will auto-save you can close the window by pressing the red x. Click the box to Enable Messages in iCloud. Open Messages on your Mac. If it isn’t in your dock, you can find it in the Applications list in your Finder. The most common answer to "Why is my iMessage not working?" is that there's an issue with syncing. Once you enable iMessage on your Mac, you need to make sure that everything is syncing properly. Return to top How to Sync iMessage to Mac Pro Tip: Keep in mind that you need to be connected to Wi-Fi for Messages to work on your Mac. To learn more about iMessage sign up for our free Tip of the Day newsletter. Now you know how to turn on iMessage on your Mac properly! Next, you can start fixing any glitches, such as iMessage not syncing on your Mac. You may see phone numbers instead of contacts we will cover this in the how to fix iMessage contact sync issues section. You should now have access to all your messages. You may need to complete a two-step verification process. 
Sign into Messages with your Apple ID.If it isn’t in your dock, you can find it in the Applications list in your Finder.
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